What is a Department?
Departments can be various divisions in your organization. For example, Sales, Support, IT, HR, Admin, Finance can be configured as separate departments.
For each department, you can specify support agents, configure support e-mail address, track support requests & contacts, set workflow rules, define service level agreements and specify business hours.
Click Department to know more.
For each department, you can specify support agents, configure support e-mail address, track support requests & contacts, set workflow rules, define service level agreements and specify business hours.
Click Department to know more.
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