Can I add custom status to the request status field?
Yes, you can add your custom status to the request status field. To perform the same,
- Goto Setup >Customization >Fields
- In the fields page, select the module as Requests and click Edit next to the Status label.
- In the following "Edit Pick List" page, click Add New Values option to add your own custom status for requests.
- Remember to click Save.
For more information, click here.
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