Can I delete all requests in a single click?
Certainly. You can mass delete Requests in Zoho Support. You can delete a maximum of 50 requests in a single click.
To carry out this action,
- Goto to Request module in support portal.
- Set the records per page view to show 50 Requests.
- Check select all to highlight all the 50 requests in the page.
- Click Delete and confirm you action in the following confirmation window.
Repeat this action to mass delete all your requests in the request module.