Can I install my own SSL certificate in Zoho Desk?
No, you can't install Wildcard, or other SSL certificates bought from third-party vendors in Zoho Desk. We take the onus of purchasing and adding Group-SSL certificates without any installation or cost overheads for our customers. Since it adds value to them, we would like to keep it this way.
If you want us to install an SSL certificate, write to us at support@zohodesk.com with the details of your support domain address. Typically, it takes us about three business days to install the certificate.
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