Can I make a field Mandatory?
Yes. You can make a field mandatory across all the modules in Zoho Support. To make a field mandatory, follow the steps mentioned below.
- Goto Setup > Customization > Layouts.
- In the Layouts page, you can choose a module from the drop down list to list the fields related to it.
- Toggle your mouse over the field you intend to make mandatory which would highlight a check box.
- Tick the check box to make the respective field mandatory.