How can I delete a Support Rep in Zoho Support?
In Zoho Support you cannot delete a Support Rep from the system. However you can Deactivate a Support Rep.
Follow the steps mentioned below to Deactivate a Support.
- Log into the Zoho Support with System Administrator's permission.
- Click Setup > Admin Settings > Support Reps.
- In Support Reps page, click Edit for the corresponding user to be deactivated.
- In Support Reps: <Support Reps Name> page, Uncheck the active Check-box.
- Click Save.
- Again, if you want to activate the user, select Active check box.
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