Where can I provide the support e-mail address for a department?

Where can I provide the support e-mail address for a department?

To configure support e-mail address to a Department, follow the steps mentioned below:

  1. After creating a department, Go to Setup>Mail Settings>Mail Server Settings
  2. Click Add Mail Account
  3. Choose a department from the drop down list, to associate the mail settings to it 
  4. Provide the details about your mail-server and click Save

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