Working with the ASAP Add-Ons for Mobile Platforms
The ASAP SDKs for mobile platforms--iOS and Android--make help available within quick reach for the end-users of your mobile apps. Using these SDKs, you can create and customize add-ons that reside within your app and provide end-users with easy access to your:
- Customer support team (to raise tickets or chat with support agents)
- Knowledge base (to access help articles)
- User community (to interact with other users of the app)
What this addition ultimately means for end-users is that they do not have to exit your app and visit your website or send an email to contact you for support. They can easily seek help right from within your app, thereby saving time and enjoying a superior customer experience.
For information on how to include the ASAP add-on to your iOS and Android apps, refer to the following links.