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What is virtual classroom training?
Virtual classroom training is a one-to-three day training program with six hours of learning a day. It is an instructor-led, online program based on the Zoho product you choose. This program aims to help administrators set up and run their ...
What is the difference between online training and virtual classrooms?
Virtual or Classroom? Our online training program is based on requests from users and is scheduled depending on the user and trainer's availability. It is a one-on-one session, and trainers only handle one organization at a time. Virtual classrooms, ...
Which one is suitable for me?
It's advisable to go through the agenda and decide which type of training will be suitable for you. While we do encourage asking questions during both types of training, if you're a person who will want to clarify in-depth product related and ...
What are the training programs available for Zoho products?
We offer two types of training - Virtual classrooms and one-on-one online training. Virtual classrooms happen after finalising a schedule which is published in our upcoming training page and users can register for a session that is convenient for ...

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Can I configure multiple support e-mail address to a department?
Yes, you can configure multiple e-mail address to a department. While adding Mail Account under Mail Server Settings, you can associate a department to your support e-mail address. For example, you can associate support@mycompany.com & ...
How can I move requests between departments?
If you have multiple departments in your account, you are allowed to move a request between departments. To move a request, follow the steps mentioned below: Goto detail view of a request From the header, click Move, to open a list of departments ...

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