Hosted PBX Vendors in Zoho Desk

Hosted PBX Vendors in Zoho Desk

Connect your PBX (Private Branch Exchange) systems with Zoho Desk and execute inbound and outbound calls right within your help desk account. The cloud-enabled or hosted PBX platform makes it incredibly easy for you to use the voice channel while saving time and money. We have integrated with multiple PBX vendors to make it easier for you to build better customer interaction. 

Choose from any of the following PBX vendors to set up your call center in the cloud: 

    • Related Articles

    • Twilio Integration With Zoho Desk

      Twilio is a cloud-enabled or hosted PBX platform which makes it incredibly easy for you to use the voice channel with your web apps. By integrating Twilio with Zoho Desk, you can organize your organization's incoming and outgoing calls from within ...

    • Forwarding your Support Emails to Zoho Desk

      Create support tickets in Zoho Desk by forwarding the emails received at your external email address. You must configure a forwarding rule (in your email client) to route the emails received in your mail client to an equivalent email address in Zoho ...

    • Installing Asterisk or Elastix Telephony System in Zoho Desk

      For each of the PBX systems (Asterisk or Elastix), you need to download the corresponding adapter and integrate it with Zoho Desk. This document gives you information about the following: System requirements Prerequisites before you start the ...

    • Integrating Asterisk or Elastix Telephony System with Zoho Desk

      The Zoho PhoneBridge feature connects the PBX system and the Zoho Desk system that holds all the important details of your customers. With this feature, Zoho Desk offers you a platform to manage incoming and outgoing calls on your computer. You can ...

    • Can I install my own SSL certificate in Zoho Desk?

      No, you can't install Wildcard, or other SSL certificates bought from third-party vendors in Zoho Desk. We take the onus of purchasing and adding Group-SSL certificates without any installation or cost overheads for our customers. Since it adds value ...