How do I restrict Delete Permission for Support Agents?

How do I restrict Delete Permission for Support Agents?

You can restrict Delete Permission by setting the Profiles under Setup > Admin Settings > Profiles.

You can either edit the default Standard Profile or add a new Profile and un-check Delete options for the modules and save the Profile.

Now, associate this Profile to Support Agent. Goto Setup > Admin Setup > Support reps >Edit and associate Profile.

For detailed help click here.