What is the e-mail ID to be provided in Mail Server Settings?

• Related Articles

• Can I change a Support Reps e-mail address?

  Certainly, a Support Agents email address can be changed. However, it has to be changed by the individual Support Agent only. To change the e-mail address, Goto Setup > Personal Settings > My Zoho Account > Click Email Address, add new e-mail ID. ...

• What do you mean by Display Name under Mail Server Settings?

  Display Name is the name, that would be displayed in the front of your From e-mail ID.  For Ex:  The 'From ID' would be displayed as "Zoho Support <support@zohosupport.com>", when you had set you display name as "Zoho Support". 

• Can I configure multiple support e-mail address to a department?

  Yes, you can configure multiple e-mail address to a department. While adding Mail Account under Mail Server Settings, you can associate a department to your support e-mail address. For example, you can associate support@mycompany.com & ...

• Where can I provide the support e-mail address for a department?

  To configure support e-mail address to a Department, follow the steps mentioned below: After creating a department, Go to Setup>Mail Settings>Mail Server Settings Click Add Mail Account Choose a department from the drop down list, to associate the ...

• How do I setup mail server for my account?

  To add mail account in Zoho Support, you need to provide mail server details like mail account, user name, password, port, incoming/outgoing server, etc.  Typically these information are available with your IT or System Administrator. For more ...